Fraud awareness

Together, we can fight fraud

Your savings are as important to you as they are us. Unfortunately some people try and find a way to take advantage of people and they money, and try and gain access to hard-earned savings through deceit.

What do I do if I'm concerned I'm a victim of fraud and hold a Saffron account?

Contact us immediately by phone on 0800 072 1100 or visit us in person at your local branch if you think you've fallen victim to fraud or a scam. We're on hand to talk through next steps and how we can help. 

General advice and best practices

• Keep your passbooks or investment certificates in a safe place
• Electronic devices, such as laptops, computers and smartphones - make sure you know they are safe and virus-free
• Ensure your financial services provider has your up-to-date contact details
• Log in and change your passwords regularly (the more complex the password, the better!)
• Keep it to yourself - don't share your passwords with anyone else and don't write them down for others to gain access