Skip to main content

Extra Support

Help is always available

At Saffron, we like to go above and beyond for our members. Below you'll find some useful information and links to the extra help and support we offer.

Savings promises

Our Savings Promises provide you with additional peace of mind, including penalty-free access to your money if your life circumstances significantly change. Click here to find out more

Vulnerable customers

We pride ourselves on helping others. Our Vulnerable customer form is an easy way for you to tell us how we can support you better. Click here to find out more

Online and mobile app FAQ's

Here you'll find our frequently asked questions about our online and mobile app services. Click here to find out more.