Our Promises, Your Peace of Mind
Our Savings Promises provide you with additional peace of mind, including penalty-free access to your money if your life circumstances significantly change (e.g. critical illness, redundancy, etc).
Penalty-free access if your life circumstances significantly change
When life gets complicated the last thing you should have to worry about is money. So if your circumstances change and you need access to your savings to cope, we will review your account(s) and waive any penalties and withdrawal restrictions*. This even applies to fixed rate bonds and ISAs.
14 days to change your mind
We offer a 14 day ‘cooling off period’ on all our accounts, so if you change your mind just let us know and we’ll return your money or help you switch to
another Saffron account if you prefer. No fuss and free of all penalties.
Free Financial Wellbeing reviews
Need help with your savings goals? Our complimentary Financial Wellbeing review will explain the different saving options available and help you choose the right accounts for you completely obligation-free. We can help you in-branch or over the phone – whatever works best for you.
Help for younger generations to start saving
We’ll help the children in your life prepare for the future and understand the importance of saving with our competitive range of children’s accounts.
Recognition of your loyalty
We value your loyalty, so we’ll always have at least one members-only account to reward long-standing membership.
Service that suits you
We understand that different members have different needs, so we’ll always offer a choice of accounts with different access and service options, including branch and online. We’ll also respect your communication preferences so you can get information in the way that suits you best.
*A significant change in circumstances is defined as: critical or terminal illness, death, redundancy, nursing home or elderly care costs, divorce or court order, for you or an immediate relative.
Find out more about our savings accounts
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