Online access request

If you would like to view/manage your account(s) online and through our mobile app just complete the form below and we will be in touch within 5 working days. You'll need a valid Email address and Mobile telephone number.

Advice on the next steps can be found below this form. Be sure to take a look to see what will happen next.

Next steps

Your account information (for security purposes, your user ID will be sent via the post and password will be sent via email; if you haven’t set up your security details as part of an online application.)

Once you have received your user ID and password, you will need to:

• Re-visit our website www.saffronbs.co.uk and go to 'log in'
• Please enter the user ID and the temporary password that you have been provided (please ensure that you are manually typing in the password and be aware that it is case-sensitive.)
• The minimum requirement for your password is 8 characters, 1 upper case and 1 number
• The minimum requirement for your memorable answer is 6 characters and can’t have any spaces.
• Once this has been set up via our website you are then able to download the app on any Apple and Android devices

If you would like to download our app to keep track of your savings, please visit your app store and search 'Saffron Building Society' or visit here if you’re on your mobile device.

Important Messages

Next steps